Vivaspin Casino

Vivaspin Casino Close Account

Vivaspin Casino makes closing your profile as easy as opening it. On this page you'll find every option and the exact steps for each channel.

Why Close?

Reasons to close an account vary: you want a break, the play no longer feels right, or your interest has simply faded. Whatever your reason, Vivaspin Casino doesn't put barriers in your way.

You can choose a temporary cool-off or permanent self-exclusion. Read this page carefully and decide which option fits your situation. Both take effect as soon as the support team processes them.

After closure you are logged out and cannot sign back in. With a temporary pause, your account reopens automatically on the end date. With permanent exclusion the account is closed for good and promotional communication also stops. Any remaining balance is paid out to your last-used payment method.

If gambling feels like it's becoming a problem, combine closure with independent help. Our gambling help page lists organisations that support you free and anonymously.

Choosing to close your account is personal and deserves respect. Vivaspin Casino believes it should be as simple as opening one. That's why there are three channels: account settings, live chat and email.

A short pause of a week or two can already make a difference. It creates distance without committing to a permanent step. A healthy way to reset your perspective.

If you play at a casino without GamStop, self-management matters even more. There's no external register that stops you automatically. Vivaspin Casino therefore makes self-control as easy as possible. Read the tips on the responsible gambling page.

Which Option to Choose?

Temporary Pause

For anyone needing a short break. Available durations:

  • 24 hours
  • 7 days
  • 30 days
  • Up to 6 weeks

Your account reopens automatically on the end date.

Self-exclusion

For longer or permanent exclusion:

  • 6 months
  • 1 year
  • Permanent (cannot be reversed)

No more marketing and no access to your account.

Three Ways to Close

1

Via your account settings

Log in, go to "My Account" and pick your preferred block under Responsible Gambling.

2

Via live chat

Open chat and tell us you want to close your account. The support team handles it right away.

3

Via email

Email support@vivaspins.org with the subject "Close account" and your account details.

What About My Balance?

  • •Withdraw your available balance first, before you close
  • •Active bonuses and free spins expire the moment the account closes
  • •Open bets are settled before the block takes effect
  • •The support team helps with questions about pending transactions

Independent Help

If gambling feels like more than entertainment, free and anonymous help is available:

GamCare Helpline

0808 8020 133 (free and confidential, 24/7)

Gamblers Anonymous

www.gamblersanonymous.org.uk

BeGambleAware

www.begambleaware.org

Gambling is restricted to those aged 18 and over. Always gamble responsibly.

FAQs about closing your Vivaspin Casino account

Gambling should stay entertainment. The Vivaspin Casino support team is available 24/7 if you have questions.

Want to keep playing for now? Head back to the homepage.